What to Do When Injured at Work USPS: A Step-by-Step Guide for Postal Employees in Jacksonville, FL
If you’re a United States Postal Service (USPS) worker who has been injured on the job, you’re not alone—and you’re not without help. Every day, postal employees put their bodies on the line to keep mail moving across America. Unfortunately, injuries are common in this physically demanding role. Whether it’s a slip on a wet loading dock, a dog bite during delivery, or repetitive motion injuries from sorting and lifting, it’s crucial to know what to do immediately after an injury.
At Federal Injury Centers of Jacksonville, we proudly serve injured postal workers with expert, DOL-credentialed care to help you get back on your feet—and back on the job—safely and legally.
Step 1: Report the Injury Immediately
The first thing you must do is report your injury to your supervisor as soon as possible. Delaying your report could put your benefits at risk. Even if the injury seems minor at first, it’s important to document it in case symptoms worsen over time.
You will likely need to fill out a CA-1 (Traumatic Injury) or CA-2 (Occupational Disease) form depending on the nature of your injury:
- CA-1: For injuries that occur suddenly (slips, falls, dog bites, etc.)
- CA-2: For injuries that develop over time (repetitive motion strain, stress injuries, etc.)
Step 2: Seek Medical Attention from a DOL-Experienced Provider
You have the right to choose your doctor under the Federal Employees’ Compensation Act (FECA). However, not all doctors are equipped or willing to treat OWCP (Office of Workers’ Compensation Programs) cases.
That’s why so many injured USPS workers in Jacksonville turn to Federal Injury Centers of Jacksonville. Our medical providers are OWCP-credentialed, trained in federal workers’ compensation, and experienced in properly documenting your injury for claim approval. We understand the system and fight for your right to proper care and benefits.
Step 3: File Your OWCP Claim Accurately
Once your injury is reported and you’ve received medical care, you’ll need to file your OWCP claim through ECOMP (Employees’ Compensation Operations and Management Portal). This system is how federal employees, including USPS workers, submit and manage injury claims.
A mistake here can lead to delayed or denied benefits, so it’s important to:
- Complete the correct form (CA-1 or CA-2)
- Attach proper medical documentation
- Ensure your physician includes causation language linking your injury to your job duties
At Federal Injury Centers of Jacksonville, we help ensure your documentation is complete and legally sound to support your claim.
Step 4: Follow Your Treatment Plan and Stay Informed
OWCP claims can be complex, but having a provider who communicates with claims examiners, fills out required forms (like CA-17 Duty Status Reports), and supports your recovery is key.
Federal Injury Centers of Jacksonville will be your advocate throughout the process. We:
- Handle all required DOL documentation
- Coordinate follow-ups and therapy
- Help you with return-to-work planning
- Protect your rights as a federal worker
Why Choose Federal Injury Centers of Jacksonville?
- DOL-credentialed physicians
- Same-day appointments available
- Experience with thousands of federal claims
- Bilingual staff and claim assistance
- Dedicated to serving USPS and other federal workers
We’re more than just a clinic—we’re a resource for injured postal employees navigating the confusing world of federal workers’ compensation.
Get Help Now
If you’ve been injured working for the USPS, don’t try to figure it out on your own. Call Federal Injury Centers of Jacksonville today to schedule your injury evaluation and take the first step toward healing and financial protection.
📍 Located at 9428 Baymeadows Rd Suite 250, Jacksonville, FL 32256
📞 (904) 795-0705
Your job is to deliver for America. Ours is to deliver for you.
Let Federal Injury Centers of Jacksonville help you recover the right way.